Policies & Terms For Our Driving School & Our Services
Last Revised: 11/21/2022
Refund Policy
Deposits are non-refundable. Any person who has submitted a payment in full and wishes to cancel a reservation will receive the total amount minus the $100.00 deposit in the form of a check. Refunds will only be provided prior to the start of class on the first day. Once a student has attended the first day of class, a refund will no longer be granted. If a student does not attend on the first day of class, he or she will not be given a refund but will be allowed to reschedule to a different class upon approval of the school if there are vacancies; however, a $100.00 no-show fee will be applied. A full refund will only be issued if a student has been instructed or trained by an unlicensed driving instructor. If a parent decides to have the driving portion completed at a different driving school due to the wait time being longer than expected but not exceeding our deadline given by the State of Louisiana then we can furnish the paperwork to do so. However, the parent will not be given a credit or refund.
Fee Structure
An overview of how we break down our driver’s education course costs are as followed:
14-Hour Driver’s Education Course: $350.00 is allocated to the classroom and operation costs and $150.00 is allocated to the 8-hour behind-the-wheel costs totaling $500.00 for the entire course.
38-Hour Driver’s Education Course: $430.00 is allocated to the classroom and operation costs and $195.00 is allocated to the 8-hour behind-the-wheel costs totaling $625.00 for the entire course.
These fees do not include the road skills driving test for the driver’s license.
Class Structure Policy
During the class lecture(s), we will provide our students with important information which may include, but is not limited to, the following: traffic laws and driving regulations, traffic signs, traffic lights, and roadway markings, correct and safe driving procedures, roadway emergencies, driving hazards including inclement weather conditions, alcohol impairment, drug and substance abuse, motorcycle safety, interstate driving, and driving offenses. We will provide worksheets to help with the understanding of each chapter along with a comprehensive final exam at the end of the classroom portion of the driver’s education course. The final exam requires a passing score of at least 80%. The success of each student’s understanding is important to us as it creates the foundation for being a safe driver. Driving is a privilege that should be taken very seriously so we encourage all students to ask as many questions as needed to fully understand any and all material. If any of our students require any sort of accommodations during the classroom or for the behind-the-wheel practice, please let one of our team members know.
38 HR Course Classroom Times: 8:30 am – 4:00 pm for all four days. *Dismissal is at 4:00 pm.
Late Pick-Up:
Any student who is picked up late between 4:10 pm – 4:30 pm will be charged $20.00.
Any student who is picked up late between 4:31 pm – 5:00 pm will be charged $40.00.
Any student who is picked up late after 5:01 pm will be charged $100.00.
*Late pick-up fees are based per class day. Certificates will be held until all fees are paid.
Class Absence Policy
If any necessary absence occurs during the classroom portion of the instruction, the student must contact our office to arrange a makeup date and time in order to complete the in-class portion of the driver’s education course.
Exam Policy
Worksheets will be administered after each chapter and a comprehensive final exam will be administered at the end of the classroom portion of the driver’s education course. The final exam requires a passing score of at least 80%. Students who fail to achieve the required score after two attempts will be able to retake the exam for an additional cash fee of $20.00 to cover the cost for the instructor. Certificates will be held until all fees are paid. Driving is a privilege that should be taken very seriously and students are urged to ask as many questions as needed to fully understand all material. If a student has any sort of disability that should hinder them, please notify our office prior to enrolling.
Driving Structure Policy
Once a student has successfully completed his or her class along with successfully passing the final exam, the student will be contacted by one of our driving instructors to schedule the driving sessions. Each student will be trained using a certified, licensed and insured vehicle with a dual-brake system. Students are scheduled in (2) four-hour time slots on different days and may be picked up by the driving instructor at their home, school, or workplace within a 10-mile radius of our office. During the scheduling, the date and time, along with the pickup/drop-off location will be scheduled in accordance with a mutually convenient time for the instructor and parents/students.
The student must have his or her Temporary Instructional Permit (TIP) card that was issued by the Office of Motor Vehicles for each behind-the-wheel session. If a student arrives or is picked up and does not have the Temporary Instructional Permit (TIP) card on hand, the behind-the-wheel driving session will be canceled and the student/parent will be charged a $75.00 cancellation fee to cover the instructor’s cost. This fee will be required before the next scheduled session can begin.
Class/Driving Cancellation
Classes or driving sessions will be canceled in the event of extremely inclement weather (i.e. hurricane, tornado, etc.) which may put students in danger. Road Scholars Institute of Driving – Driving School, Driving Academy’s staff will post any cancellations notices on Road Scholars Driving School’s FaceBook or on our website’s home page, and students will be contacted directly regarding a rescheduled date.
Driving Delay Policy
At Road Scholars Institute of Driving – Driving School, Driving Academy we strive to work as fast as possible to avoid an extended waiting period to complete the behind-the-wheel sessions. Our goal is to have each student completed as soon as possible, but no longer than three (3) months for the adult students and no longer than four (4) months for the minor students after completing the classroom portion as permitted by the State of Louisiana.
Delayed waiting times may occur in the event of the following:
(1) Inclement weather. In the event that the weather does not permit, our instructors will notify the parent/student to reschedule the behind-the-wheel driving session to ensure the safety of our students and our instructors.
(2) Summer/Holidays. The summer and holiday classes are considered the busy season. Please be advised that the summer and holiday courses may delay the behind-the-wheel session. However, each student is expected to complete the entire course within three (3) for our adult students and four (4) months for minor students from the last date of their enrolled classroom portion course.
Our driving instructors will contact the parent/student to schedule the behind-the-wheel driving sessions.
Missed/Canceled Driving Policy
If a student misses or cancels a scheduled driving session without a (24-hour notice) a cash fee of $75.00 will be charged to cover the instructor’s cost. This fee will be required before the next scheduled session can begin. Certificates will be held until all fees are paid. No certificate will be awarded until the course requirements are met.
Lost Certificate Policy
If a certificate is misplaced or lost after being handed over by a Road Scholars: Institute of Driving – Driving School, Driving Academy’s instructor, there will be a $20.00 cash replacement charge. If a sealed envelope containing the proof of passing the in-class written exam and/or the road skills driving test is misplaced or lost after being handed over by a Road Scholars Driving instructor, there will be a $100.00 replacement charge for the written test and a $60.00 charge for the road skills test. Any test that was taken will have to be administered again.
Gift Certificate Policy
Gift certificates should be kept secure. Any gift certificate that is lost, misplaced, or stolen can be replaced only if the gift certificate and the code generated for the certificate has not been redeemed. If a gift certificate that has been lost, misplaced, or stolen needs to be replaced and has not been redeemed, there will be a $5.00 replacement charge. This charge will be deducted from the balance generated with the new gift certificate. Gift certificates are not exchangeable for cash even if there is a balance remaining after a purchase that has been paid in full has been made. Gift certificates are only redeemable towards our services and products only. All gift certificates are valid for one year from the date of purchase. For any questions or concerns, please contact our office.
Returned Check Policy
Upon receipt of the returned check, the issuer will be notified and informed they have ten days to make *restitution, including a $35.00 NFS fee, to prevent any further collection activity. Returned checks, along with the state’s maximum allowable returned check fee, may be electronically presented to your bank. A hold will be placed on the individual or his or her child’s certificate. Payment for a returned check must be received in the form of cash, cashier’s check, or money order. A personal check will not be accepted as repayment for a returned check. Returned checks that are not paid may be filed with the Louisiana District Attorney’s Office.
Grievance Policy
Road Scholars: Institute of Driving – Driving School, Driving Academy will strive to address any issues or concerns. Any grievance(s) not resolved by the school can be forwarded to the Department of Public Safety Corrections, Office of Motor Vehicles, Attention: CDL and Commercial Driving Schools Unit, P.O. Box 64886, Baton Rouge, LA 70896
Student Behavior Policy
Students are expected to arrive on time and maintain a courteous and respectful attitude. No student should engage in any form of behavior that interferes with the academic or educational process, compromises the personal safety or well-being of another, or disrupts the administration of Road Scholars: Institute of Driving – Driving School, Driving Academy’s programs or services. Students who become disruptive will be offered a warning on their first offense, but if the disruption continues to occur, depending on the student’s age, his or her parents will be contacted and the student may be dismissed from the class at the discretion of the instructor. Any student who is dismissed from a class on two separate occasions will be dismissed from the course entirely without any sort of refund.
Student Dress Code Policy
Road Scholars: Institute of Driving – Driving School, Driving Academy believes that its major concern is the safety and well-being of all enrolled students, and to provide every child with an appropriate environment for a thorough and efficient education. Therefore, the development of a policy on dress code is for the protection of the health and safety of the students and to remove any distractions or obstacles from the daily educational process. Since there is a direct relationship between dress and behavior, it is believed that students and staff should dress appropriately for the school setting. Appropriate, will be defined here as right and correct for the school setting and functions, conducive to learning, and shall not distract from or be disruptive to the learning process. Students enrolled at Road Scholars: Institute of Driving – Driving School, Driving Academy should always be neat and clean in their dress and appearance. It is expected that each student will maintain a proper mode of dress during each day of class. If in the judgment of the administration, a student is dressed inappropriately, the student will be required to contact a family member for a change of clothes or cover up inappropriate clothing before returning to classes. The administration of Road Scholars: Institute of Driving – Driving School, Driving Academy has the final authority on all matters relating to the dress code.
Student Cellphone/Electronic Device Policy
Students are allowed to bring a cell phone or any electronic device as long as it will not cause a disturbance to the classroom setting. All devices must be turned off during class lectures. Also, the instructor has the right to have all devices picked up prior to each lecture and students will be allowed access to such devices during each class break, lunch, and when the students are dismissed for the day.
Disabled Students
Students with hearing, speech, learning, or any other disability should notify Road Scholars: Institute of Driving – Driving School, Driving Academy prior to enrolling and will be eligible for alternative teaching and testing techniques.
Photo Release Permission Policy
As a parent or student enrolling and taking part of any of the services offered by Road Scholars: Institute of Driving, you hereby grant to Road Scholars: Institute of Driving the absolute and irrevocable right and unrestricted permission in respect of photographic portraits, or any pictures Road Scholars: Institute of Driving had taken of you or you child or in which you or he/she may be included with others, editorial or any other media such as film or video, to copyright the same; to re-use, publish and republish the same in whole or in part, individually or in conjunction with other photographs, and in conjunction with any printed matter, in any and all media now or hereafter known, including web pages and social networking media, and for any other purpose whatsoever, for illustration, promotion, art, editorial, advertising, and trade, or any other purpose whatsoever without restriction as to alteration; from time to time, or reproductions thereof in color, black and white or otherwise made through any media. As a parent or student enrolling and taking part in any of the services offered by Road Scholars: Institute of Driving, you hereby waive any right that you may have to inspect or approve the finished products or the advertising copy or printed matter that may be used in connection therewith or the use to which it may be applied. As a parent or student enrolling and taking part in any of the services offered by Road Scholars: Institute of Driving, you hereby release, discharge, and agree to save harmless Road Scholars: Institute of Driving, its legal representatives or assigns, and all persons acting under its permission or authority, from any liability in connection with the use of the photographs, video and/or film as aforesaid or by virtue of any alteration, processing or use thereof in composite form, whether intentional or otherwise, as well as any publication thereof. As a parent or student enrolling and taking part in any of the services offered by Road Scholars: Institute of Driving, you understand that the photographs, video, and/or film taken by Road Scholars: Institute of Driving will be included in stock files. You agree that the photographs, the transparencies thereof, video and/or film, and the rights to copyright the same, shall be the sole property of Road Scholars: Institute of Driving, with full right of lawful disposition in any manner. As a parent or student enrolling and taking part in any of the services offered by Road Scholars: Institute of Driving, you hereby grant permission to Road Scholars: Institute of Driving to photograph the Road Scholars: Institute of Driving participant during activities and to use the photographs, video and/or film in Road Scholars: Institute of Driving audio-visual and printed materials without compensation or approval rights.
Legal Disclaimer
Completion of any course at Road Scholars: Institute of Driving – Driving School, Driving Academy does not guarantee that a driver’s license will be issued to a student nor will this course count for any school or court credit. Students may qualify for a discount on auto insurance premiums; contact your agent for details.
All payments, prices, specifications, options, and information are subject to change without notice.